1. Acceptance of Terms

By accessing or using the River Horse Digital Marketing website located at www.riverhorsedigitalmarketing.com (the “Site”), including our live chat widget and SMS lead capture form, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site or submit any forms.

2. Description of Services

River Horse Digital Marketing (“Company,” “we,” “us,” or “our”) provides digital marketing consulting and agency services including, but not limited to:

• Search Engine Optimization (SEO)
• Google Ads management and pay-per-click advertising
• Website analytics and performance reporting
• Content strategy and digital marketing consulting
• AI-assisted marketing recommendations

The Site provides information about these services and may include interactive tools such as a live chat widget and lead capture forms to facilitate initial consultation inquiries.

3. Chat Widget

Our website may feature a live chat widget that allows you to communicate in real time with our team or an automated assistant. By initiating a chat session, you acknowledge and agree that:

• Chat conversations may be logged and stored for quality assurance and follow-up purposes.
• Information you voluntarily provide in chat (name, email, phone number, business details) may be used to contact you about our services.
• Automated responses may be used during off-hours or as part of initial screening.
• We do not guarantee immediate live response availability at all times.
• You will not use the chat widget for any unlawful, abusive, or harassing communications.

4. SMS Lead Capture & Communications

By submitting our web-based lead capture form and providing your mobile phone number, you expressly consent to receive SMS text messages from River Horse Digital Marketing. Please read the following carefully:

4.1 Consent to Receive SMS

By checking the SMS opt-in box and submitting our form, you consent to receive recurring autodialed and/or manually dialed text messages from River Horse Digital Marketing at the mobile number provided. Message frequency will vary based on your inquiry and our follow-up process. Message and data rates may apply.

4.2 Purpose of SMS Communications

SMS messages may include:

• Confirmation of your inquiry or form submission
• Follow-up from our team regarding your digital marketing inquiry
• Appointment reminders or scheduling confirmations
• Occasional service updates or promotional information (if you have opted in)

4.3 Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts. You may also opt out by contacting us directly at [email protected].

4.4 Help

For help with SMS communications, reply HELP to any message or contact us at [email protected].

4.5 No Purchase Required

Consent to receive SMS messages is not a condition of purchasing any services from River Horse Digital Marketing.

5. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of River Horse Digital Marketing or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

6. User Conduct

You agree not to use the Site or any of its interactive features to:

• Submit false, misleading, or fraudulent information
• Impersonate any person or entity
• Transmit spam, unsolicited messages, or harmful code
• Interfere with or disrupt the integrity or performance of the Site
• Attempt to gain unauthorized access to any portion of the Site
• Violate any applicable local, state, federal, or international law or regulation

7. Disclaimer of Warranties

The Site and all content, tools, and services provided therein are offered on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, River Horse Digital Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, the chat widget, SMS communications, or our services, even if advised of the possibility of such damages. Our total liability to you for any cause of action shall not exceed $100 USD.

9. Third-Party Links & Services

The Site may contain links to third-party websites or integrate third-party services (including chat and SMS platforms). These third parties have their own privacy policies and terms of service. We are not responsible for the content, practices, or policies of any third-party sites or services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Beaufort County, South Carolina.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the “Effective Date” at the top of this document. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

12. Contact Us

For questions about these Terms of Service, please contact:

 

River Horse Digital Marketing

Website: www.riverhorsedigitalmarketing.com

Email: [email protected]

Location: Bluffton, SC / Savannah, GA